Japan Government
Government Background
Government Response to Covid-19
The COVID-19 pandemic has forced a number of countries to turn toward digital technologies to respond to the crisis. However, the inadequacy of e-government services in Japan has led to delays in the process of applying for subsidies and loans, creating confusion among those who made online applications to receive the benefit. At the beginning of this century, the Japanese government proposed to build an "e-government", setting the goal of making all administrative procedures available online. But a recent report by the Japan Research Institute showed that only 7.5 percent of the more than 55,700 administrative procedures in Japan's central administrative departments could be completed online as of March 2019. Atsuko Nomura, senior researcher at the Japan Research Institute in Tokyo, said that most administrative procedures in Japan at present still require to be handled in person, submit paper documents and be stamped. In the Japanese government's efforts to deal with the outbreak, the country's My Number card system failed to function well, leading to a huge backlog of applications and sent crowds of people pouring into city halls to fix related problems, said Nomura. My Number card system was put into operation in January 2016, which allocates each resident in Japan including foreigners a 12-digit number if they have their residency registered with authorities. The system is a representative of the Japanese government's e-government service, allowing cardholders to file tax returns and apply for child allowances online.
Citations
www.worldbookonline.com/student/article?id=ar285600. Accessed 6 Nov. 2020
COVID-19 outbreak shows Japan lagging in e-government services." Xinhua News Agency, 27 June 2020, p. NA. Gale OneFile: High School Edition, https://link.gale.com/apps/doc/A632689018/STOM?u=tel_s_tsla&sid=STOM&xid=5ee6465e. Accessed 6 Nov. 2020.
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